Privacy Policy and Terms and conditions

PRIVACY POLICY

Petronet MHB Limited (PMHBL), a subsidiary of ONGC in collaboration with HPCL, respects the privacy of every individual visiting this website. Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information.

By submitting your personal data to us, you consent to the disclosures and practices outlined in this policy.

Scope of This Privacy Policy

This privacy policy governs our use of your personal information collected through or in connection with this website. For the purposes of this policy, "this site" refers to https://www.petronetmhbl.com/.

Special Notice for Minors (Under 13 Years Old)

If you are under 13 years old, please do not submit personal information (such as name, address, or email). If you need to use this website in a manner requiring personal information, please ask a parent or guardian to do so on your behalf.

Information Collection and Use

Collection of Personal Information

We collect and use personal information, including name, address, telephone number, and email, for the following purposes:

• Responding to queries or requests submitted by you.
• Processing orders or applications submitted by you.
• Administering or fulfilling obligations related to any agreement with you.
• Resolving issues with goods or services provided to you.
• Developing products or services that better meet your needs.

We will not disclose personal information without your permission unless legally required to do so (such as for fraud prevention or compliance with legal processes) or to protect our rights, property, or personal safety and those of our users/customers.

Collection of Non-Personal Information

We may automatically collect non-personal information, such as browser type or the website that referred you to our site. This data helps us improve our services. We may also aggregate details, such as demographic information, which cannot be used to identify you personally. Such data may be shared with third parties for analytical purposes.

Use of Personal Information on Other Websites

We are not responsible for the privacy policies of third-party websites linked from our site or websites linking to us. We recommend reviewing their privacy policies before submitting any personal data.

Submission of Others’ Personal Information

If you provide personal details of family or friends (e.g., for referrals), ensure you have obtained their consent. We will not use this information in a manner inconsistent with this privacy policy.

Additional Information & Sharing of Information

From time to time, we may wish to use your personal information for:

• Market research and sales tracking.
• Informing you about our products and services via telephone or other means.
• Sharing information with PMHBL affiliate offices or companies to provide you with relevant information.

If you do not wish us to use your information in these ways, please inform us, and we will update our records accordingly.

Use of Cookies

We may store small data files ("cookies") on your computer when you visit our site. These help us analyze site usage and enhance user experience. Information collected includes IP address, browsing details, and time spent on the site. This data is anonymous and used only for website optimization.

You may erase or block cookies by changing your browser settings. However, doing so may limit your use of certain website features.

Chats, Message Boards, and Newsgroups

If our site offers chat rooms, message boards, or similar features, any information disclosed may be collected by us. However, we cannot control how third parties use this information. Please exercise caution when sharing personal details in such forums.

Data Security

We have implemented technology and policies to safeguard your personal data against unauthorized access and misuse. These measures are updated regularly as new security solutions become available.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be posted on this page, and we will make efforts to notify users where applicable. We recommend reviewing this policy regularly to stay informed about our data practices.

For any concerns regarding this Privacy Policy, please contact Petronet MHB Limited.